Ordered a personalised leather guitar strap as a last minute 18th birthday gift. Jason was very helpful, communicated with me throughout the process and was even kind enough to expedite delivery, saving me much embarrassment! My nephew, a musician, was absolutely overjoyed by the finished product, noting the look, feel and even smell of his new guitar strap. I will definitely come to Hord again for future leather goods and have already recommended to friends and family. Thanks to Jason and Gemma❤️